Least Cost Routing
Do other service providers tell you all the hidden charges in their call plans?
We use 'clean' call plans that do not have any hidden charges - what you see is what you will pay.
Do other service providers tie you into a minimum contract?
Our customers are free to leave anytime if they do not receive the high quality service they expected.
Many so-called low rates from other service providers are actually off-peak or weekend rates.
Have you double checked their small print?
Can your service provider give you the total business telecom solutions including Line Rental, Fax to Email, Audio Conferencing, Virtual PBX, etc.?
Phone Lines 2u can supply them ALL.
Keep all of your telecom services under one roof and our truly total telecom solutions.
We Don't Just Beat BT's Prices,
We Also Beat Our other Competitors prices!
Just look at the figures below!
UK Domestic Call rates
| Options | Phone Lines 2u | BT |
|---|---|---|
| Minimum Contract | No | 12 Months |
| UK National | 1.45 | 5.1 |
| UK Local | 1.45 | 3.05 |
| UK Mobiles | 11.99 | 12.29 |
| Min Call Charges / Connection Fee | None | 5.00 |
| Minimum Spend | None | None |
Key
LL - Land Lines
Mob - Mobiles
Unless otherwise stated, all peak-time rates quoted above are in Great Britain pence per minute and are VAT exclusive.
Phone Lines 2u only use Tier 1 routing so the call quality is guaranteed.
All rates quoted above are based on the published rates on each provider's website in Oct 2004.
Phone Lines 2u UK mobile rate applies to UK Vodaphone, O2, T-mobile and Orange networks.
All Phone Lines 2u rates are corrected at time of going to press 10/11/2004.
Minimum Call Charges / Connection Charges
When the cost of a call is less than the stated minimum call charge or the length is less than one minute, then the minimum call charge will apply.
A connection charge is a charge applied to any call when it is connected. This means that the actual costs from service providers who have a connection charge is Connection Charge + Call Charge.
Please bear in mind that recent research found that the majority of UK business calls are less than one minute. Phone Lines 2u applies zero minimum call charges to ensure you only pay for what you use.
Minimum Contract Term
This is the minimum length of time that you are required to use the service. If you change your mind before the end of the contract term your service provider may charge you a penalty fee.
Phone Lines 2u does not apply minimum contract terms. We maintain long term customer relationships by providing high quality calls and excellent services - not by a piece of paper. Our customers are free to leave at any point if they are not satisfied with us, or if they find cheaper prices elsewhere. This highlights how we will carefully serve our customers and remain competitive on the market.
Minimum Spend Requirement
This is a minimum spend per month that some service providers require you to make in order to qualify for their special rates.
Phone Lines 2u's low rates are available to every one. You do not need to worry whether the amount you spend qualifies you for Phone Lines 2u's low cost call plan, or how much you need to spend per month to remain in the low cost plan. Total peace of mind knowing what you will be paying for each call you make.
International Call Rates
| Destination | Our Rate | BT Rate |
|---|---|---|
| Australia | 5.00 | 10.30 |
| Austria | 4.50 | 10.30 |
| Belgium | 4.50 | 10.30 |
| Canada | 4.50 | 10.30 |
| China | 8.00 | 38.30 |
| Denmark | 4.50 | 10.30 |
| Egypt | 35.00 | 52.80 |
| Finland | 6.70 | 10.30 |
| France | 4.50 | 10.30 |
| Germany | 4.50 | 10.30 |
| Greece | 13.00 | 27.30 |
| Hong Kong | 8.00 | 10.30 |
| Iceland | 11.00 | 27.30 |
| India | 13.00 | 38.30 |
| Ireland | 4.50 | 10.30 |
| Italy | 4.50 | 10.30 |
| Japan | 8.00 | 27.30 |
| Netherlands | 4.50 | 10.30 |
| New Zealand | 5.00 | 10.30 |
| Norway | 5.00 | 10.30 |
| Pakistan | 48.00 | 38.30 |
| Poland | 12.00 | 27.30 |
| Philippines | 18.50 | 38.30 |
| Portugal | 4.50 | 10.30 |
| Russia | 19.00 | 38.30 |
| Singapore | 6.00 | 10.30 |
| South Africa | 20.00 | 27.30 |
| Spain | 4.50 | 10.30 |
| Sweden | 4.50 | 10.30 |
| Switzerland | 4.50 | 10.30 |
| Taiwan | 5.00 | 27.30 |
| Thailand | 23.00 | 38.30 |
| Turkey | 18.00 | 38.30 |
| USA | 3.50 | 10.30 |
* All peak-time fixed line rates quoted below are in Great Britain pence per minute and VAT exclusive.
* BT rates quoted above are BT standard rates published on www.bt.com on May 2006.
* If you require a rate for any destination that is not listed above, please contact us or call 0844 587 0990.